For integrators, hosts or IT service companies


SiteScanner supports IT and telecoms providers in their approach to measuring, checking and certifying QoE. From pre-sales to implementation and operation of services, SiteScanner offers its QoE measurement tools and expertise as a “trustworthy third party” to IT service providers at each stage of the development of solutions for end customers.

An impartial and independent measurement method for validating the end-customer experience

During the pre-sales, acceptance or pilot phases:

  • prove the quality of telecoms and IT infrastructures using unbiased and independent indicators
  • ensure the end customer that a telecoms or IP infrastructures (number of simultaneous calls or connections) can withstand a load increase
  • validate the capacity of an end-customer’s WAN and LAN infrastructures to convey VoIP traffic
  • obtain third-party certification for the acceptance stage of application platforms
  • have an unbiased and independent quality baseline ready for the pilot phase

In production:

  • implement QoE-oriented monitoring, in addition to system and network-oriented monitoring (Cacti, Nagios and Hpov, etc.), to validate the performance of services from end to end
  • by means of a single software solution, validate the performance of a company’s full range of application services (Citrix, Windows TSE, web, e-mail, FTP, VoIP, video, etc.)
  • simultaneously evaluate access times to Internet or Intranet platforms from 26 countries throughout the world, no matter which media-type is used - fixed or mobile
  • deliver to the end customer an ergonomic and comprehensive report online, including several sections intended for various groups of users (technical and business): summary dashboards, detailed analyses of tests and anomalies detected for technical experts, and real-time monitoring for operations teams, etc.
  • optimize the time of project teams by using SiteScanner teams and tools to automatically generate performance reports: weekly management report, monthly consolidated reports and semestrial summary reports. etc.
  • rely on the SiteScanner Diagnostic Center to assist you in analyzing measurements and any anomalies encountered

Hosts benchmark

In partnership with 01Net in France, Computable in the Netherlands, Datanews in Belgium, PC Actual in Spain, Chip Online in Germany and CEO-CIO in China, SiteScanner produces a weekly benchmark of the performance and availability of digital services in the following sectors:
e-commerce websites, CAC 40, e-administration, portals, online banking, e-media, health, triple-play and hosts.

Access the benchmarks