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How am I positioned in comparison with my competitors?
Will the promises this technology holds be kept?
What strategic level of quality do we need to achieve in order to gain a certain competitive edge?
Analysis of VoIP/ToIP performance
Requirements
If voice over IP is your main concern, or if you are in charge of a Voice over IP network, you may be wondering about the quality of service that is actually delivered.
Whether your problematic includes the processing of incoming and/or outgoing calls or resulting speech quality, you need information on the quality of service levels reached in call contexts that are representative of your usage.
A quality consultant assists you in your quality approach to provide you with the pertinent indicators for measuring the performance of the voice network. SiteScanner also analyzes the positioning of your VoIP network with respect to traditional networks and the quality of service delivered for incoming, outgoing and multiple-site calls.
SiteScanner calls on its extensive metrological network in order to evaluate the pertinent indicators for a specific market. With SiteScanner, you benefit from a public VoIP and TDM external Datametrie observation network. We also install internal Datametrie agents on a temporary basis.
- definition of call contexts to measure
- definition of pertinent indicators
- measurement and evaluation throughout a significant measurement campaign
- comparative analysis of performances and availabilities
Throughout the course of a project, we regularly hold debriefings to review the services provided, answer your questions, gather information and present the methodology implemented. At the outcome of the measurement campaign we supply a methodology proposal and a final study report of your QoS.
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Analysis of the performance of TV broadcasting systems
Requirements
If you transmit video via fixed or mobile infrastructures (xDSL, satellite or cable) to convey or provide content, the perceived quality of the transmissions you deliver is an issue which affects customer loyalty.
You therefore need to audit the quality of incoming streams, channel-changing times and the availability of channels for users: these are various factors which may affect the final quality.
A quality consultant assists you in your quality approach:
- evaluate the overall quality of a TV service (xDSL, satellite or cable)
- define the relevant monitoring indicators
- determine positioning in relation to a reference
- know the extent to which it is possible to offer guarantees
SiteScanner calls on its extensive metrological network in order to evaluate the pertinent indicators for a specific market. With SiteScanner, you benefit from an extensive metrological network with 100 measurement points throughout the world recording almost 70 million measurements around the clock every day (24/7) in real time. Because of the many agreements signed with international and local operators, SiteScanner is able to entirely fulfill its role as an independent third party for retrieving the right performance indicators.
- ANSI-standard methodology (7 criteria)
- technological analysis
- definition of sources
- definition of expected indicators
- design of the test bench
- signal processing
- analysis of the video quality report
Throughout the course of a project, we regularly hold debriefings to review the services provided, answer your questions, gather information and present the methodology implemented. At the outcome of the measurement campaign we supply a methodology proposal and a final study report of your QoS.
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Analysis of the performance of mobile applications
Requirements
Whether you are a service provider, operator or provider of an application used by a corporate client’s fleet of mobile terminals, your commitment to good service performance is crucial.
To perceive quality levels as they are experienced by users, you need to implement a measurement campaign to establish the performance and availability levels of these applications with a representative sample.
A quality consultant assists you in your quality approach:
- provision of mobile application performance indicators
- assess positioning in relation to a sector
- internal/external proof of quality delivered
SiteScanner calls on its extensive metrological network in order to evaluate the pertinent indicators for a specific market. With SiteScanner, you benefit from an extensive metrological network with 100 measurement points throughout the world recording almost 70 million measurements around the clock every day (24/7) in real time. Because of the many agreements signed with international and local operators, SiteScanner is able to entirely fulfill its role as an independent third party for retrieving the right performance indicators. For its analyses of the performance of mobile applications, SiteScanner is a subscriber to 3G Mobile services.
- definition of user profiles and applications
- definition of user transactions emulating usage
- evaluation through a significant measurement campaign
- comparative analysis of performances and availabilities
Throughout the course of a project, we regularly hold debriefings to review the services provided, answer your questions, gather information and present the methodology implemented. At the outcome of the measurement campaign we supply a methodology proposal and a final study report of your QoS.
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Performance analysis of your e-services
Requirements
If your internet strategy is currently being developed or has already been rolled out, you are aware that the success of this strategy depends on how well you are able to balance various technological innovations against your ability to resolve implementation challenges as regards performance.
To do so, you require assistance in evaluating products and/or solving technical problems in order to make the right choices and improve the performance of your information systems operating on the internet.
A quality consultant assists you in your QoS approach in order to define the service levels to achieve. Our consultants can also assess the positioning of your e-service offer on a specific market. We can also help you to obtain internal and external proof of the quality of service delivered. We can, moreover, provide analysis of web transaction performance.
SiteScanner calls on its extensive metrological network in order to evaluate the pertinent indicators for a specific market. With SiteScanner, you benefit from an extensive metrological network with 100 measurement points throughout the world recording almost 70 million measurements around the clock every day (24/7) in real time.
- definition of customer transactions emulating usage
- evaluation through a significant measurement campaign
- comparative analysis of performances and availabilities
- analysis of strengths and weaknesses
- areas for improvement
Throughout the course of a project, we regularly hold debriefings to review the services provided, answer your questions, gather information and present the methodology implemented. At the outcome of the measurement campaign we provide an oral presentation of our technological study report.
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Analyses of where your performance stands in a market, competitive benchmarks and studies
Requirements
This audit of competitiveness allows you to rate your performance with respect to your market, and to obtain internal and external proof of the performance of your e-services. SiteScanner elaborates competitive benchmarks and studies in order to:
- set service levels to achieve and help you negotiate your SLAs
- provide positioning studies in relation to a market
- supply internal/external proof of quality delivered
SiteScanner calls on its extensive metrological network in order to evaluate the pertinent indicators for a specific market. With SiteScanner, you benefit from an extensive metrological network with 100 measurement points throughout the world recording almost 70 million measurements around the clock every day (24/7) in real time. Because of the many agreements signed with international and local operators, SiteScanner is able to entirely fulfill its role as an independent third party for retrieving the right performance indicators.
- definition of a business sector panel
- definition of customer transactions emulating usage
- evaluation through a significant measurement campaign
- comparative analysis of performances and availabilities
- analysis of strengths and weaknesses
Throughout the course of a project, we regularly hold debriefings to review the services provided, answer your questions, gather information and present the methodology implemented. At the outcome of the measurement campaign we provide report of your positioning. We assist you with your competitiveness studies in order to jointly check the real quality level and the level expected in your market.
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